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EdMail

EdMail Frequently Asked Questions

UPDATE: All registered students will now manage their student email using their Triton ID. Learn how to access your new student email account by visiting our Student Accounts page. Here, you can set up your Triton ID/Account and sign in to Google.

New students registered for the upcoming Spring 2021 quarter will NOT automatically receive an EdMail account. EdMail accounts will be discontinued on August 31, 2021.

The information below applies to current/returning students and is subject to change.

Last Update: April 8, 2021

What is my EdMail address?Expand ContentCollapse Content

Your student email address (called EdMail) will consist of your:

  • First initial of your first name followed by a period (.)
  • Last name
  • Four random numbers
  • Followed by: @edmail.edcc.edu

Example: Name - Edward Triton
EdMail address: e.triton1234@edmail.edcc.edu

Go to the EdMail Account Manager to retrieve your EdMail address. Existing students using EdMail must set a new password before logging into their account.

You will need:

Your Student ID number (SID): 95X-XX-XXX
Your Personal Identification Number (PIN): Date of birth (MMDDYY)
Example: January 2, 2003 = 010203

For assistance with your SID or PIN, contact Enrollment Services.

Go to the EdMail Account Manager to set your EdMail password.

You will need:

Your Student ID number (SID): 95X-XX-XXX
Your Personal Identification Number (PIN): Date of birth (MMDDYY)
Example: January 2, 2003 = 010203

Yes. EdMail recognizes passwords based on upper and lower case settings.
Example: If your password was set to secret123 and you entered it as SECRET123, EdMail would not accept it. You would need to type the password as secret123 in order to log in.

Edmonds College is a Google campus and we utilize the Google Suite for our applications. For this reason, your EdMail account is accessed through Gmail.

Your SID is your 9-digit Student Identification number. If you do not know what your SID is, you will need to contact Enrollment Services.

Your PIN is your Personal Identification Number. By default, it is your date of birth in 6-digit form (MMDDYY).

Example: January 2, 2003 = 010203

For assistance with your PIN, contact Enrollment Services.

If you currently have an EdMail account and you are unable to resolve issues logging in, proceed to the EdMail Account Management Tool to set a new password for your account.

If you have already tried this and still need help, please contact an agent by submitting a ticket.

With your EdMail account, you may contact your colleagues, instructors and Edmonds College staff. You may also use it for free online services including Office 365 for students, Amazon Prime, reduced rate for music/video streaming services (Hulu, Spotify, Apple Music etc.), Autodesk, and more!

Yes! You may keep your personal Gmail account while using an EdMail account. With that said, your preferred email address in your ctcLink account serves as the main avenue for communications from Edmonds College. This preferred email address is where you will receive important college business such as communicating with your instructors, financial aid, enrollment services, student government and emergency communications.


All students are accountable for the information sent out via email. You have the choice to set your personal email address as your preferred contact, or you may set your EdMail address as your preferred contact. For information on how to set your preferred email address in ctcLink, visit our ctcLink information for Students page.

Students registered for/after Spring Quarter 2021 will NOT receive a new EdMail account and may not request one. All newly registered students will now manage their student email using their Triton ID. Exising EdMail accounts will be discontinued on August 31, 2021.

No. The login process for EdMail is separate from your Canvas login as they are different accounts.

Canvas Login

Username: Your 9-digit ctcLink ID number (ex. 201xxxxxx)

Password: Created when activating your ctcLink account

EdMail Login

Example: Edward Triton = e.triton1234@edmail.edcc.edu

Note: Current students using EdMail must set a new password before logging in for the first time by using the EdMail Account Management Tool.

Fully supported browsers (Google recommends using these to get all of EdMail/Gmail's newest features):

Google Chrome
Firefox
Microsoft Edge
Safari

For more information, go to Google Support.

You will be able to access your EdMail account even after you leave Edmonds College (effective until August 31, 2021). If you are a returning student (registered before Spring 2021) and you are experiencing issues regaining access to your EdMail account, please contact an agent by submitting a ticket to our IT department.

You may change the 4 numbers automatically assigned to your EdMail account. You cannot change the naming convention unless there is an inconsistency with your legal name and your EdMail address. To make your changes, please sign in to the EdMail Account Management Tool.

No. If your name has changed and you would like to update your EdMail address, you will first need to contact Enrollment Services to change your name in the system. After this change has been made, you may submit a service request to our IT department to update your EdMail address.

Yes. This change may take up to 24 to 48 hours. Please verify this change by going to the EdMail Account Manager. If your EdMail address has not yet changed, please submit a service request to our IT department to request a status update.

To request for your EdMail account to be updated to the new format, please submit a service request to our IT department.